Small Talk, Big Impact: Opening Doors, Connecting People
Small Talk, Big Impact: Opening Doors, Connecting People
Description
This practical trainings demystifies small talk and teaches the ability to start, continue and end informal conversations confidently. Participants learn how to overcome inhibitions, create a positive atmosphere and use small talk to make valuable contacts.
Contents
Why small talk is important
Small talk as a bridge builder: From fleeting to long-term contact
Starting conversations (icebreakers, opening questions, eye contact & uncertainty)
Keeping conversations going (active listening, open questions, topics)
No-gos in small talk
From small talk to business talk
Simulation of small talk situations with individual feedback
For Individuals
You will overcome your fear of small talk and develop the ability to have relaxed and authentic conversations in any situation.
For Businesses
Employees who can confidently make small talk build trust with potential customers and partners more easily, maintain existing relationships and contribute significantly to success at acquisition events and in sales.
